Welcome to Kids & Moms, where we have proudly served parents in Bangladesh since 2002, providing premium baby care products and essentials with care, trust, and love. Please read these Terms & Conditions carefully as they outline the rules and guidelines for using our website www.kidsandmoms.com.bd and the services we offer. By accessing or using any of our services from this site, you must agree that you have read, understand and are bound by these terms and conditions. If you do not agree, you may not access or get any services from this site.

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1. General Information

Kids & Moms operates under the legal entity Kids & Moms, registered under the Companies Act of Bangladesh, and is dedicated to providing baby care products and parenting solutions across Bangladesh. The domain name www.kidsandmoms.com.bd is owned and operated by the company.

2. Eligibility

You must be at least 18 years old and capable of forming legally binding contracts to use this site. By using our services, you confirm that you meet this requirement. If you are under 18, you may use the site only with the involvement of a parent or guardian. We reserve the right to terminate any account that does not comply with this requirement.

3. Account Registration and Responsibilities

To access certain features of the site, you may be required to create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.

If we detect any suspicious or unauthorized activity on your account, we reserve the right to suspend or terminate access.

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4. Product Information and Pricing

We strive to ensure that the information about our products, including pricing, descriptions, and availability, is accurate and up to date. However, there may be errors, omissions, or discrepancies. In such cases:

• Pricing Errors: If a product is listed at an incorrect price due to a typographical error or incorrect pricing information, we reserve the right to cancel any orders placed for that product, regardless of whether the order has been confirmed and payment processed. In such cases, we will refund any payments made.
• Product Availability: Products on our website are subject to availability, and we cannot guarantee that the items will always be in stock. We reserve the right to limit quantities, discontinue any product, or cancel orders based on availability.

5. Payment

We offer several secure payment methods, including Bkash, Nagad, and credit/debit cards. By placing an order, you agree to provide accurate payment information and authorize us to charge the applicable fees for your purchase.

Please note that all transactions are in Bangladeshi Taka (BDT). We are not liable for any unauthorized transactions, and the responsibility for the payment method lies with you.

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6. Shipping, Delivery, and Returns

We deliver nationwide across Bangladesh. Shipping charges, delivery times, and applicable taxes will be clearly communicated at checkout. Please refer to our Shipping Policy for detailed information.

• Delivery Time: Estimated delivery times are provided, but delays may occur due to unforeseen circumstances.
• Returns & Refunds: We accept returns on eligible products within 7 days of purchase (Have to notify within 24 hours). Products must be unused, undamaged, and in their original packaging to qualify for a refund. Please see our Returns & Refunds Policy for further details.

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7. Promotions, Offers, and Coupons

We occasionally offer promotions, discounts, and coupon codes. Please note the following:

• Coupons are valid only for specific products and durations, as indicated at the time of issuance.
• Coupons cannot be combined with other offers unless explicitly stated.
• Offers are non-transferable, and Kids & Moms reserves the right to modify or cancel any offer at its discretion without prior notice.

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8. User Conduct and Prohibited Activities

You agree to use www.kidsandmoms.com.bd for lawful purposes only and in accordance with these Terms & Conditions. Prohibited activities include but are not limited to:

• Posting or transmitting any harmful, offensive, or unlawful content.
• Engaging in fraudulent activity, including impersonating any person or entity.
• Interfering with the security of the site or its users.
• Violating any applicable local, national, or international laws.

If we suspect or detect any prohibited activity, we may take appropriate action, including terminating your account and reporting illegal activities to law enforcement authorities.

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9. Intellectual Property Rights

All content on www.kidsandmoms.com.bd, including text, images, graphics, logos, and software, is the exclusive property of Kids & Moms or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.

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10. Third-Party Links

Our site may contain links to third-party websites for your convenience. Kids & Moms is not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review the terms and conditions of any external websites you visit.

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11. Limitation of Liability

While we strive to provide a safe and functional online shopping experience, Kids & Moms does not guarantee that our website will be free from errors, viruses, or interruptions. We will not be liable for any damages arising from your use of our website or any services provided, including direct, indirect, incidental, or consequential damages.

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12. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

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13. Termination

We reserve the right to terminate or suspend your account and access to our site at any time, without notice, for conduct that we deem unacceptable or if you violate these Terms & Conditions.

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14. Amendments to Terms & Conditions

Kids & Moms reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes. We recommend reviewing this page periodically to stay informed about updates.

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15. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes arising from your use of the website or any transactions will be resolved in the courts of Dhaka.

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16. Contact Information

For any questions or concerns regarding these Terms & Conditions or your experience with www.kidsandmoms.com.bd, please Contact us.

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Thank you for choosing Kids & Moms, where we continue to serve the parents of Bangladesh with care, trust, and love.